Contact Us
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email us
phone / fax number
613-231-5150
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FAQs
Please click here for our online enrolment form, or call or text our Intake Coordinator directly at 613-864-6611. Enrolment happens continuously throughout the year, so there’s never a bad time to apply.
If you are seeking immediate help, please take note of the following 24/7 crisis lines:
- Youth Services Bureau 24/7 Crisis Line: Call 1-877-377-7775 or click here for more information.
- Distress Centre Ottawa Region 24/7 Crisis Line: Call 613-238-3311 or click here for more information.
- Violence Against Women 24/7 Crisis Line through the Eastern Ottawa Resource Centre: Call 613-745-4818.
- By mail — Cheques should be made out to Youville Centre and sent to 150 Mann Avenue, Ottawa, ON K1N 8P4. Please include your full name and return address with your donation.
- By phone — Call (613) 231-5150 Ext. 128 and you will be connected with a Youville Centre staff member who can take your credit card donation over the phone. We accept Visa, Mastercard or American Express.
- Online — Click here to give an online donation. You will be connected to our giving page on the Canada Helps website. Canada Helps is a secure, third-party donation server. When you give online to Youville Centre, you will receive a tax receipt directly from Canada Helps.
If you’re interested in learning more about volunteer opportunities, please click here to learn more and fill out a Volunteer Application. We accept volunteer applicants for various departments, including our Child Development Program, SWAP Shop, events, and more.
To discuss your contribution to Youville Centre in more detail, please contact our Development Officer at (613) 231-5150 Ext. 128 or development@youvillecentre.org.
First, have a look at our most recent annual report, as it may answer your questions. If you wish to contact us further, please email us at info@youvillecentre.org or call us at (613) 231-5150 and we will do our best to assist you with your inquiry.
Feedback on programs and services
Please click here to provide feedback on our programs and services.
complaint process